Digital Transformation Timeline

2009Jan

PR – Governor Luis Fortuño establishes CIO office by Executive Order

Jan 10
Efforts to structure the office by law are stalled. The office has no legal authority or budget structure and operates with limited resources assigned through the Office of Management and Budget.

2011Mar

UK – Establishes the Government Digital Service

Mar 15
The Government Digital  Service is the new name for the organisation created by the merging of Directgov and the Cabinet Office Digital Delivery and Digital Engagement teams, following the recommendations of the Martha Lane Fox review “Directgov 2010 and Beyond”. The organisation will be led by Chris Chant and will

2012Jul

PR – Garcia Padilla campaigns in favor of CIO Office

Jul 29
Citing the executive order as a positive of Governor Fortuño’s administration, AGP campaigns in favor of creating the new CIO office by law, forming part of the action plan.

2012Aug

USA – Presidential Innovation Fellows Program @ White House

Aug 29
US CTO Todd Park said the new program “will bring top innovators from outside government for focused “tours of duty” with our best federal innovators on game-changing projects. Combining the know-how of citizen change agents and government change agents in small, agile teams that move at high speed, these projects aim

2013Jun

PR – Bill introduced to create Ofice of Government Information Technology

Jun 01
Along with the bill, an event:  The Puerto Rico Tech Summit, June 6, at the San Juan Convention Center, to showcase what is possible under the right governance structure. At the Tech Summit there were over 900 people gathered not to just talk but to act upon Puerto Rico’s future.  For

White House organizes IT task force to transform Detroit

Jun 29
Niblock sneaked her first peek under Detroit’s hood last year as part of an IT task force organized by the White House. She joined the CIOs from Boston, New Orleans, Chicago and Raleigh, N.C., for two days of investigation and evaluation. They found seven key areas Detroit needs to focus

2013Jul

White House seeks UK assistance on digital strategy

Jul 04
July 4, 2013, the day we celebrate our independence from Britain, was the first time Jen Phalka called Mike Bracken for support.  This is an excerpt from her story thanking Mike Bracken for all he did to transform Governments in the 21st century. “We laughed about the irony of calling on

2013Oct

USA – Healthcare.gov crashes upon launch

Oct 29
Una de las lecciones aprendidas durante el tiempo de rescate es que el esquema de desarollo de Healthcare.gov estaba diseñado atado a una legislación que no permitía que los programadores y desarrolladores se comunicaran entre sí, que los ingenieros operacionales y ‘end users’ tuvieran interacción e iteración de trabajos. Por

2014Aug

US Digital Service is established

Aug 29
As part of the Executive Office of the President, the newly formed USDS provides consultation services to federal agencies on information technology. It seeks to improve and simplify delivery of government services through “native digital” transformation.

2014Oct

Puerto Rico highlighted at Code for America Summit alongside UK and US Digital Services

Oct 01
David Eaves opening remarks at Code for America Summit 2014 starts off with highlights of amazing things happening around the world, governments emulating the success of the UK Digital Service, highlighting the new US Digital Service and the passing of PS 614 in the Puerto Rico Senate to create the Office

2015Jan

US Digital Service Playbook released

Jan 29
Today, too many of our digital services projects do not work well, are delivered late, or are over budget. To increase the success rate of these projects, the U.S. Government needs a new approach. We created a playbook of 13 key “plays” drawn from successful practices from the private sector

2015Apr

UK releases “Service Manual”

Apr 01
Helping government teams create and run great digital services that meet the Digital Service Standard.  This manual explains what teams can do to build great digital services that will meet the standard.  Topics include: Agile Delivery Measuring Success Design & User Research Service Assessments Helping people to use your service

2015May

PR – First digital service based on USDS Playbook is launched

May 15
Puerto Rico launches the first digital service developed following the guidelines of the US Digital Service Playbook. It was delivered on time and under budget, and is built on open source software with minimum maintenance and licencing costs per year. Andres Colon – Nuevo app de prgov y servicio para

PR – AGP shuts down CIO office, sets us back five years

May 25
No goodwill to recruit the best talent and empower them to solve problems through new approaches based on Silicon Valley best practices. Mi mensaje es el siguiente: para arreglar a Puerto Rico necesitamos el mejor talento tecnológico dentro y fuera del Gobierno. Necesitamos una estructura como el USDS que lleve a

2015Oct

PR – Challenges in Recruiting Talent

Oct 29
Participé en el ‘Open Mike’ de Full Stack Nights presentando sobre la necesidad de un “US Digital Service” en Puerto Rico. Full Stack Nights es un evento dirigido a programadores y diseñadores interesados en aprender y compartir de su conocimiento en un ambiente amistoso e informal.

2015Nov

PR – Achieving Financial Statements in Real Time

Nov 29
Did you know that there was a pilot project via which one could see the financial statements for CRIM, ACAA, Public Works and UPR?

2015Dec

PR – Former CIO Team is recruited by USDS

Dec 07
Andres, Alberto and Giancarlo are recruited to work at US Digital Service. Andrés and Alberto decide to move to Washington DC, Giancarlo stays behind focusing efforts evangelizing the need for digital reform in Puerto Rico.

2016Jan

PR – Leveraging PROMESA & detailing federal personnel

Jan 29
Paying particular attention to a clause that gives agency heads leeway in hiring expert personnel, detailing federal employees to the Fiscal Control Authority in Puerto Rico. “It means that the chief of any federal agency can send people to a [commonwealth] agency in Puerto Rico to work on specific projects.”

2016Feb

PR – Rossello meets with former Presidential Innovation Fellow

Feb 11
Rosselló meets with John Paul Farmer, former Innovation Fellow, to discuss US Digital Service structure and his idea of the Puerto Rico Innovation Technology Service.

US Digital Service at TED on transforming the Federal Government

Feb 11
Haley Van Dyck is transforming the way America delivers critical services to everyday people. At the United States Digital Service, Van Dyck and her team are using lessons learned by Silicon Valley and the private sector to improve services for veterans, immigrants, the disabled and others, creating a more awesome

2016May

PR – Sheryl Sandburg to the Fiscal Board?

May 09
Estuve compartiendo con varios grupos de personas en Washington DC y conversando, les pregunto “a quien nominarían para la posible Junta de Control Fiscal para Puerto Rico?” Los comentarios del grupo me inspiraron: – “Sheryl Sandburg, Chief Operating Officer at Facebook”

2016Jun

US Digital Service visits Puerto Rico

Jun 20
US Digital Service visits Puerto Rico for TechSummit 2016, meets with representatives to candidates for Governor of Puerto Rico, including the now current CIO of Puerto Rico, Luis Arocho. Presentation on leading the transformation for effective agile contracting in Government. Agile Technology Contracting in Federal Government by Traci Walker from

2016Jul

PR – Petition to include USDS member as part of Fiscal Board

Jul 29
The recent enactment of the Puerto Rico Oversight, Management and Economic Stability Act (PROMESA) creates an unparalleled opportunity to build new digital institutions that will transform Puerto Rico’s government operations. The way to do so is through the creation of a Puerto Rico Digital Service modeled after the highly successful

2016Aug

UK #1 in UN E-Government Survey

Aug 07
The U.K. now tops the UN’s survey of e-government trends, validating results of the U.K.’s Government Digital Services strategy, which focuses on citizen-centric change and led to the overhaul of many legacy systems and processes.

2016Oct

US Digital Service hires more talent from Puerto Rico

Oct 29
After meeting with local talent at the Puerto Rico Tech Summit, USDS extends employment offer to Froilan Irizarry and David Acevedo, both former collaborators and members of the defunct Puerto Rico CIO team.

2016Nov

PR – Renowned Govtech leaders share recommendations to the Fiscal Board

Nov 29
For any government in the 21st century, the policy will not work if the technology doesn’t work. The recent enactment of the Puerto Rico Oversight, Management and Economic Stability Act (PROMESA) creates an unparalleled opportunity to build new digital institutions that will transform Puerto Rico’s government operations. The way to

2016Dec

PR – Rossello reinstates CIO position, makes petition to Fiscal Board

Dec 29
Governor Rossello sends letter requesting detailing of USDS personnel to assist in structuring the new Puerto Rico Innovation Technology Service.  

2017Feb

PR – PC 749 Bill to establish Puerto Rico Innovation Technology Service is presented

Feb 07
New bill introduced! Para crear la Puerto Rico Innovation and Technology Service (PRITS), a fin de establecer y promover la política pública sobre la elaboración, manejo, desarrollo, coordinación e integración interagencial efectiva de la infraestructura tecnológica e informática del Gobierno de Puerto Rico, así como desarrollar de forma ordenada e

2017Mar

PR – Treasury is Hacked!

Mar 01
Security Breach at Departamento de Hacienda. This is due, in part, to the inappropriate and outdated technology structure and lack of governance.

USA – Kushner meets with USDS personnel, stresses entity’s importance

Mar 07
Trump Administration is supportive of USDS talent and execution structure.

2017Apr

USA – Matt Cutts, new USDS director, named one of 20 most influential tech leaders

Apr 25
Cutts, who avoids talking politics, has begun recruiting friends in the industry, telling them that no matter whom they voted for, “once you see the sorts of issues you can tackle here, it tends to be pretty addictive.” And you really can change the world (slowly). Next List 2017: 20

2017May

A Digital Message to the Puerto Rico Control Board

May 21
Over the past 12 years we have witnessed multiple failed attempts by local government administrations in Puerto Rico to offer more efficient online services to citizens, following recurring promises in election campaigns. Two different governors in 2009 and 2013 proposed the creation of a central technology structure to help digitize

2017Jun

Supporting a Digital Government

Jun 01
With specific examples on how technology can lead to savings of up to 90% and provide a significant boost to the economy and tourism, Tom Loosemore, former Deputy Director of Digital Service from the UK and Shawn Sullivan, Director of Public Policy at Airbnb, addressed technological, business and political community

Expertos digitales ofrecen ideas a directora de la Junta de Control Fiscal

Jun 06
Por: Metro Puerto Rico 31 de mayo 2017 / 15:23 hrs. Con ejemplos sobre como la tecnología puede redundar en ahorros de hasta un 90% y proveer un impulso significativo a la economía y el turismo, Tom Loosemore subdirector del Servicio Digital de Reino Unido y Shawn Sullivan, director de

Three action items to initiate Puerto Rico’s “Digital Transformation”

Jun 07
Think for a moment that you have the power to rebuild your government all over again. How would you do it? With specific examples on how technology can lead to savings of up to 90% and provide a significant boost to the economy and tourism, Tom Loosemore, former deputy director

2017Aug

En lo que sí están de acuerdo Rosselló y la Junta de Supervisión Fiscal

Aug 09
Las diferencias entre la Administración de Rosselló y la Junta de Supervisión Fiscal, la más reciente es la reducción de jornada laboral, han copado todos los titulares noticiosos.  El pasado martes la Junta presentó  su informe anual, donde resaltan 18 recomendaciones para promover la economía. Las mismas están  clasificadas por

Fortuño talks about his failure in establishing the CIO structure by law

Aug 23
Two different governors in 2009 and 2013 proposed the creation of a central technology structure to help digitize government services, yet both failed in the endeavor.  In an interview with former Governor Luis Fortuño, we discussed the position of the Chief Information Officer (CIO) in the Government, the challenge of

2017Sep

Diversas perspectivas sobre el tema “digital” en gobierno

Sep 01
Desde cómo podríamos prevenir la reducción de jornada hasta por qué crear el puesto de “Chief Data Officer”, aquí comparto varios ensayos por diversos líderes y colaboradores, sobre la búsqueda de soluciones desde la perspectiva digital para el panorama complejo que vive nuestra isla.

Encuentra refugios y revisa zonas inundables en Puerto Rico

Sep 06
Refugios Cercanos Esta aplicación le permite a una persona identificar refugios en base a su localización, oprimiendo el botón al lado del punto rojo. * FALTAN 40 REFUGIOS QUE QUE SE ESTAN REVISANDO * Opriman en la bandera para conocer detalles del refugio. Compartan con cualquier persona en area vulnerable para

Segundo “Dear Fiscal Board” resalta apoyo a ley PRITS

Sep 11
Para publicación inmediata 11 de septiembre de 2017 Con ejemplos de soluciones para manejar la crisis ante el huracán Irma y abundando sobre cómo aprovechar la tecnología para lograr una verdadera transformación digital del Gobierno, Maksim Percherskiy, “Chief Data Officer” de la ciudad de San Diego y Daniel Sheldon, director

Dear Fiscal Board Series Information

Sep 13
Dear Fiscal Board Our mission is to provide solutions from a digital perspective to face the complex landscape in our daily lives in Puerto Rico. Our goal is that our government and the Fiscal Control Board incorporate it as a governance structure. Background Over the past 12 years we have

2017Oct

Key Technology and Public Policy Leaders Discuss Puerto Rico Case at Washington DC Event

Oct 26
October 24, 2017 ( Washington DC)– With the objective of promoting a truly effective and efficient rebuild of Puerto Rico enabled by a coherent digital strategy, the “Dear Fiscal Board” speaker series will hold its third conference on November 16th in Washington, D.C. New America, a think tank committed to

2017Nov

Experts to speak about importance of tech in rebuilding Puerto Rico – via GovTech News

Nov 06
Via GovTech News: A panel of tech and government experts will soon speak about the value of a coherent digital strategy in order to effectively and efficiently rebuild Puerto Rico in the wake of Hurricane Maria. This event, dubbed Rebuilding Puerto Rico Requires a Digital Strategy, will take place Nov.

Holding our Government to the Highest Digital Standards

Nov 07
TESTIMONY OF GIANCARLO GONZALEZ, FORMER CHIEF INFORMATION OFFICER OF PUERTO RICO Presented to the House Committee on Natural Resources, at the oversight hearing on “Examining Challenges in Puerto Rico’s Recovery and the Role of the Financial Oversight and Management Board (FOMB)” Tuesday, November 7, 2017, 10:00am Room 1324, Longworth House

Supporting ConPRmetidos Fund

Nov 12
Even before hurricane Maria, the “Dear Fiscal Board” speaker series was committed to making sure Puerto Rico’s government and the federally-mandated Fiscal Control Board incorporate a “digital mindset” in identifying and applying for solutions to the island’s economic crisis. Post-María, Puerto Rico faces an even greater challenge, which in turn